Which of the following is a common goal of supply chain management?

The common goal of supply chain management is to maximize the efficiency and effectiveness of operations. This involves optimizing the production processes, inventory management, and logistics to ensure that products are delivered to customers in a timely manner while minimizing costs. Effective supply chain management seeks to streamline operations, reduce waste, and enhance overall productivity across the entire supply chain.

This goal is essential because a more efficient operation not only lowers costs but also improves the service level provided to customers, which can lead to greater customer satisfaction and loyalty. By focusing on both efficiency and effectiveness, organizations can create a more integrated and responsive supply chain that adapts to market demands and changes in consumer preferences.

The other options, while they may involve elements relevant to a broader business context, do not capture the primary focus of supply chain management. For instance, minimizing workload and increasing employee satisfaction can be beneficial outcomes but are not the core aim of supply chain practices. Similarly, focusing solely on customer acquisition and retention overlooks the operational aspects central to supply chain success. Finally, centralizing decision-making can limit flexibility and responsiveness, which are crucial in effective supply chain management.